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The Sererra Evolution

Using our DECIDE Methodology, Sererra leverages a core set of methodologies & tools designed to help our clients choose the right solution during the Pre-Sales stage all the way to Go-Live and Support. This has been proven to deliver rapid, reliable results, and get the most from the solutions using best practices with over 1000 implementations.

Sererra has helped clients find the right NetSuite solution that best fits their budget, time-frame, industry, technological infrastructure, and operational needs. There are many aspects of evaluating, selecting, and deploying an ERP solution that benefit from specific techniques (methods) and structure (tools). Sererra’s methods and tools are highly validated and are tuned for use in a particular selection project.

Solution Design

Sererra’s ”Discover, Evaluate and Conclude” process is the initial stage of a Solution Design effort. It is critical step for our sales engineering consultants, as they will need the information gathered to make informed solution design recommendations for your ERP.

Discovery Call

Our trained Account Executive starts with a high level business analysis meeting to understand clients goals.

Needs Assessment

Our experienced Solution Architects meet to dive deeper into determining needs and pain points of current system.

Proof of Value

Solution Architects conduct a Proof of Value demonstration
of the application.

Solution Design

All necessary modules are designed and recommended for review.

Economics Review

Understanding pricing structure and finance options.

Statement of Work

Submission of formal document that details the scope of work, deliverables, estimated timeline, and pricing.

Final Review

Detail review of SOW
with client.

eSignature

SOW is sent for
signature.

Professional Services

At Sererra we believe that an effective NetSuite implementation starts from day one with strong, effective project management. At our core, we are a project management company that specializes in NetSuite. It is through this approach that we can drive project from start to finish in an effective and controlled manner.

Following a well-defined process paves our way to success, project after project.

Knowledge Transfer

Ensuring that all knowledge captured during the sales process is taken into account, and allowing Sererra to assemble the best team to fit your requirement.

Pre-Kickoff

A short period of time allotted to configure all infrastructure in preparation for the project.

Kickoff

Meeting to introduce all team members and explain the methodology of the
project. This is the official start date of the project.

Business Process Engineering

Requirements-gathering session, setting the overall scope of the project.

Design & Analysis

Sessions to solution all GAPS and project related challenges.

Configure & Customization

Complete all project related tasks to deliver a completely customized NetSuite solution.

User Acceptance Testing

Customer verifies that all requirements are met and working as designed.

End User Training

The company prepares for Go-Live by using our three step training process guided by the Sererra team.

Prep for GoLive

All I’s are dotted and T’s are crossed before Go-Live, ensuring that all areas are ready (application, data, and training).

GoLive

Sererra on-site support ensures that your Go-Live will have the highest chances for success!

Post GoLive

30 day free post Go-Live support (Fixed bid projects). Every six months, have a health check with our SererraCare programs.

Ready to Take Your Company to the Next Level With Sererra?