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Professional Services Automation

Professional Services Automation, part of NetSuite Services Resource Planning solution, helps you accurately plan, track & execute projects. It increases visibility into your professional services organization, improves resource utilization, streamlines invoicing and billing, elevates on-time project delivery and drives profitability.

 

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Professional Services Automation / Services Resource Planning

NetSuite Professional Services Automation, a part of NetSuite Services Resource Planning solution, helps you accurately plan, track and execute projects.

It increases visibility into your professional services organization, improves resource utilization, streamlines invoicing and billing, elevates on-time project delivery and drives profitability.

The totally integrated solution, which includes Project Management, Resource Management, Project Accounting,Timesheet & Expense Management and Analytics, provides powerful tools to help you manage your projects, resources and finances. Whether you are struggling to gain control over your projects, accurately invoice your clients or deliver more with less, NetSuite Professional Services Automation solution is the answer.

NetSuite’s project management solution enables project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement.

With NetSuite’s cloud-based solution, stakeholders can see, monitor and manage project status anytime, anywhere. By delivering complete visibility and control, NetSuite’s project management solution gives you real-time access to all of your project information. The result is a significantly improved project completion record, more satisfied clients and reduced non-billable work.

Visibility Into Project Profitability

Track all the financial metrics of a project including budgets, estimates, work in progress, bookings, invoices, billing milestones, percentage complete and costs.

Project Progress In Real Time

Record project issues down to the task level and track them with descriptions, severity, resolution date and assignment.

Complete Project Visibility

View the entire project plan with an easy-to-read Gantt chart and get a comprehensive real-time snapshot of project status — down to the task level.

Detailed Project Level Budgets

Create revenue and cost estimates for engagements and use “what if” scenarios to optimize price, margin, billing rates and staffing.

Effective resource management is a priority for all professional services executives looking to optimize profit margins, improve billable utilization, retain top talent and increase client satisfaction.

With NetSuite Resource Management, you can ensure that the right resources are working on the right projects, based on real-time project timelines as the project evolves. A comprehensive resource management system, NetSuite helps you manage even the most complex project resource management requirements.

Forecast And Allocate Resources

Search and allocate resources by several criteria. Find the right people and monitor utilization and availability via intuitive visual representation.

Advanced Skills Tracking And Searching

Improves sales efficiency with sophisticated document management capabilities to build and maintain a sales portal

Streamline Resource Requests And Bookings

Effectively track and allocate resources, specific or generic, by defining multiple booking types and allocate by specific timeframes to provide in-depth visibility.

Maintaining tight control over the strategic direction of your projects, supporting resources effectively and ensuring that projects are completed on time and within budget are critical components to maximize service delivery performance and profitability.

NetSuite Project Accounting connects project activities with company financials, helps ensure accurate accounting and billing throughout project lifecycles, and streamlines time and expense management and provides extensive reporting capabilities.

NetSuite Project Accounting is integrated with the general ledger, accounts payable, accounts receivable, sales orders, purchase orders, inventory management and the employee portal.

Gain Flexible And Automated Invoicing

Automate project invoices, manage approvals based on customer or project with an end-to-end invoicing engine, view outstanding balance on an invoice in real time and integrate project accounting with general ledger.

Monitor Project Profitability

Monitor and report on summary and detail project-level accounts including project profitability metrics and project budget versus actual in real time using easy-to-read graphs and reports.

Automate Project-level Revenue Recognition Processes

Recognize revenue according to its unique schedule and guidelines, leverage revenue recognition that’s separate from project billing to support how your organization measures profitability.

When it comes to timesheet management, you need to make it simple and easy for employees to enter hours worked and supporting timesheet information. The more manageable the process, the more likely timesheets will be accurate and entered on time.

With NetSuite, users can quickly and easily capture detailed timesheets, whether in the office or on the road. NetSuite timesheet management allows mapping of timesheet entry and approvals to your unique business requirements—ensuring you capture the right information the first time, every time.

Timesheet Entry

Customize time entry to meet business rules, include time for multiple projects on the same timesheet and track and submit time in bulk.

Timesheet Approvals

Define user/project level approvals, amend approved timesheets, reject individual time entries on a timesheet and empower users to self-reject timesheets when needed.

In a billable services organization, expense management is critical. To maximize the accuracy and timeliness of expense reporting and overall expense management, this process should be as easy and flexible as possible for users and connect directly with project management and project accounting.

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

Flexible, Accurate Expense Entry And Reporting

Customize time entry to meet business rules, include time for multiple projects on the same timesheet and track and submit time in bulk.

Advanced Expense Approvals And Workflows

Track expense reports through submit/approve lifecycle, view an auditable system history for each report and create overdue expense report approval alerts.

To maximize profits and operations, your organization needs clear visibility into team and project performance. NetSuite provides robust dashboards, reporting and analytical tools that provide a real-time view into your services organization.

NetSuite’s dashboards and reporting solutions enable you to monitor, report and analyze overall project performance in real time, including resource utilization, profit margins, project budgets versus actual and more. Every stakeholder from executive to project manager can instantly see personalized reports with the metrics that matter most.

Real-time Personalized Dashboards

Personalized real-time dashboards provide notifications and one-click access to critical project information and customize on a per user basis.

Self-service Collaborative Reporting

Use and modify pre-configured professional services reports and create powerful historical and forecast reports, including billing and utilization.

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