Our domain expertise at Sererra enables us to understand, analyze, and document our clients’ business processes in a structured, methodical, and meticulous fashion.

Sererra’s senior consultants have worked with over a thousand clients on assignments involving:

• Documentation of current processes in a highly structured template
• Implementation of processes
• Gap Analysis and recommendations
• Development of business requirements

With core expertise in domain knowledge, senior consultants at Sererra work with clients in business process analysis and mapping. This includes mapping the business processes in ‘as is’ as well as ‘should be’. Sererra has delivered in situations with little or no documentation, as well as under strict timelines. Extensive interviews are conducted with the business users. The focus is on both domain skills as well as processes.

At Sererra, we work with clients to understand the business processes and business requirements and use documented best practices to develop the functional specifications of the system. The functional specifications document serves as the development team’s baseline for design and coding.

Our approach to implementation services is business process driven rather than technology driven. This means that implementations allow our consultants to focus on your business requirements and not the technology that drives them. Our core focus is on closing the gap between your business processes and the technology chosen.

Applying deep industry expertise and the groundbreaking Sererra methodology, our professional services team helps you implement and customize the core application for your unique requirements, providing a platform from which you can dramatically improve and grow your business — while driving costs out of your operations. Sererra professionals have extensive expertise implementing in many industries, including software, professional services, wholesale distribution, retail, financial services, and manufacturing. Depending on your company size, budget, and resources, Sererra has an implementation approach that’s right for you.

To transition from your old legacy applications, you need to unite all your data. We help you extract the data from your legacy systems, structure data in coherent hierarchies, and clean and reformat for importing into your NetSuite instance.

Many growing businesses share a common dilemma: their most valuable corporate assets, their business data, are often contained in disparate systems. Maximizing your productivity depends on uniting your data in NetSuite. To help you with that process, Sererra’s Professional Services Team can extract data from legacy systems, structure data in a coherent hierarchy, and import data into our applications.

We’ve worked extensively with the leading CRM, accounting and Web-based products. As a result, we can quickly understand your specific data requirements, map them to your existing data sources, and unite your data using Sererra’s powerful data import methods. Our team can also clean your data, effectively eliminating duplicate or redundant data points. We will then map and format the data on our ETL tools and import it into our applications.

Sererra has a full technical team that can apply specific customizations and integrations for your business. Well-versed in NetSuite’s SuiteCloud Technology, we take customization very seriously; heavy customizations in any ERP/CRM systems can put your business at risk – especially if they are applied for the wrong reasons.

• NS-BOS scripting, API, Web Services, custom fields, custom records, custom forms, customer reporting and application integration for NetSuite

Note: extensive customizations and integrations may require a short mini-gap analysis to ensure the customization is feasible and economically viable.

Integrate your NetSuite application with your other critical applications to create the ideal real-time solution for your business. We can help you by offering full integration planning, design, and development. Even with an integrated front-office and back-office solution, many businesses may still need to integrate industry-specific or business-specific applications. Using our Web Services Interface, our Professional Service Team can build real-time or batch integration links between your applications. As a result, your company can benefit from unified data that is always accurate across all applications.

If your other application is Web-based, our Single Sign-On capability will allow a user to switch between applications seamlessly. These integration capabilities can also support real-time data exchanges between you and your suppliers’ or vendors’ systems using Web Services. Because each business’ application needs are so unique, our Web Services architecture has been designed to be as flexible as possible. As part of the integration service, we offer full integration planning, system design, and system development.