Simple Ways to Ensure Customer Satisfaction When you get your first paying customer (or the 452th one), it’s an ultimate validation of the core of your business existence. Call it fruits of your labor or a humble reminder that your products and services are still doing what they were supposed to: solve a real…
5 Best Practices of Cash Flow Management “The fact is that one of the earliest lessons I learned in business was that balance sheets and income statements are fiction, cash flow is reality” ~ Chris Chocola Most businesses have this unwavering focus on “profits”, which isn’t a bad thing at all. However, that’s only half…
Cloud Computing: 10 Benefits for Businesses Everything you – and the new-age businesses that have all been set up to serve you – are operating on the cloud. It could be a web-based tool you use, or it could be an app that you just can’t get enough. The transformation has been happening, and we…
So what is cloud computing? Scott McNealy – Former CEO of Sun Microsystems – has this to say about cloud computing: “We believe we’re moving out of the Ice Age, the Iron Age, the Industrial Age, the Information Age, to the participation age. You get on the Net and you do stuff. You…
Customer relationship management (CRM) is too big to miss. Organizations usually fail with deployment of CRM initiatives mainly because of poorly conceived strategies, lack of laser-like focus on enhancing business processes (which should increase revenues or reduce costs) and the inability to take to CRM best practices. Times have changed; companies now treat CRM as a…
Five Cloud Computing Mistakes Businesses Make IT departments of companies, both large and small, seek flexibility managing their IT networks and the cost savings that cloud computing promises. This isn’t just unfounded hype; the IT industry now has facts and figures that prove that cloud computing is here to stay. It’s estimated that nearly 78% of small…
6 Reasons Why Cloud Computing is for Small Business The desire to gain a competitive advantage, collaborate, connect and thrive has driven businesses to leverage the benefits of cloud computing. Imagine the feeling of achieving your business goals without over investing or wasting money on routine maintenance, general upkeep, and other unnecessary expenditures. Here are…
Best Practices Checklist Know your requirements. Make sure vendor competencies match your requirements. Treat your ERP project as a change-management project. Enlist the aid of consultants. Don’t skimp when allocating resources. Best Practices Know your requirements. Make sure that you know, in detail, what business problems you’re trying to solve through the use of ERP.…
“Customer Service is just a day in, day out, ongoing, never ending, unremitting, persevering, compassionate type of activity”, says Leon Gorman – the CEO of L.L.Bean. The cloud, however, makes it easier for businesses to apply effective best practices. Take Responsibility Not every customer is going to be happy with your service or product. There are times…
3 Reasons Why Your Business Needs to Get on the Cloud Doug Menefee, the CIO of Schumacher Group had to develop a new strategy for his data center’s security when hurricane Katrina and Rita threatened his group’s business. Schumacher Group manages emergency room physician staffing by supplying physicians critical needed for hundreds of hospitals in the United…